Overview
Your privacy is very important to all of us at My Car Transport LLC. We have established this privacy policy (“Privacy Policy”) to explain to you how your personal information is protected, collected and used. It also describes your choices regarding use, access and correction of your personal information. Personal information is information about you that is personally identifiable such as your name, address, phone number, and email address that is not otherwise publicly available.
The privacy practices of this statement apply to our services available under the domain and subdomains of mycartransportllc.com (the “Site”) owned and operated by My Car Transport LLC, Inc (“My Car Transport LLC”, “we”, “our”, “us”).
My Car Transport LLC, Inc is the controller of your Personal Data and responsible for the collection, processing and disclosure of your Personal Data as described in this Privacy Policy unless expressly specified otherwise.
By visiting this website, you agree to be bound by the terms and conditions of this Privacy Policy and expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. If you do not agree, please do not use or access our site.
This Privacy Policy is incorporated into and subject to the terms of the My Car Transport LLC User Agreement.
If you are a California resident, please see our CCPA Notice for California Residents regarding your rights under the California Consumer Protection Act of 2018.
We reserve the right to modify this Privacy Policy at any time and without notice, so it is your responsibility review it frequently.
What personal data we collect and why we collect it
In general, you can browse the Site without providing us with any of personal information about yourself. You don’t have to create an account to use some of the My Car Transport LLC services. However even when browsing, My Car Transport LLC may receive some personal information from you, like the device you’re using and your IP address.
In order to use the estimator feature on the Site, you must first provide your name, email address, and your phone number. Note, once you agree to provide us with personal information, you are no longer anonymous to us.
If you choose to use our services, we may require that you provide contact and identity information, billing information, and other personal information as indicated on the forms throughout the Site, or collected through other means such as a PDF form that you complete, and return to us. Under some circumstances we may require some additional financial information. Where possible, we indicate which fields are required and which are optional. You always have the option to not provide information by choosing not to use a particular service or feature.
If you choose to obtain a quote on the Site, we will collect information about your activity and how you are using the site.
Log Files
As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole.
We have an interest in tracking trends in activity generated by the use of our site, and we use the statistics to enhance the user experience.
Log files are used on the website, and in any link to the website from an email.
Tracking Technologies
Technologies such as: cookies and similar technologies are used by My Car Transport LLC and our marketing partners, affiliates, technology enablers, as well as customer support and fraud prevention service providers. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an aggregated basis.
We use cookies to make it possible for our site to remember user preferences. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited.
Behavioral Targeting/Re-targeting
We partner with third party entities to manage our advertising on other sites. Third party entities may use technologies such as cookies and similar technologies to gather information about your activities on this site and other sites in order to provide you advertising based upon your browsing activities and interests. If you prefer to prevent this information from being used for the purpose of serving you interest-based ads, then you may opt-out by clicking here. Please note this does not opt you out of being served ads. You will continue to receive generic ads.
How we use your personal data
We collect and use your data primarily for the following purposes:
- To provide services and features that are most likely to meet your needs and facilitate the services you request
- To customize your experience and the content, products, and services offered to you
- To verify the accuracy of your name, address, and other information
- To bill you for your use of our services and collect fees owed
- To provide support for your transactions, and services you obtain from our site
- To assist you in resolving disputes and errors
- To comply with legal requirements
- To inform you about online and offline offers, products, services, and updates
- To provide targeted advertising, including the use of re-targeting technology
- To measure consumer interest in our products and services
- To detect and protect us against error, fraud, and other criminal activity and enforce our User Agreement
- To compare and review your personal information for errors, omissions, and accuracy
- To conduct internal research on our users’ demographics, interest, and behavior to better understand, protect, and serve you and our community
- To improve our marketing and promotional efforts, analyze site usage, improve our content and product offerings, and customize the Site’s content, layout, and services
- To collect personal information on behalf of our payment processors in order to meet compliance regulations, such as Know Your Customer (KYC).
Information Sharing and Disclosure
As a matter of policy, we do not sell, rent or share any of your personal information, including your email address, to third parties for their marketing purposes without your explicit consent. However, the following describes some of the ways that your personal information may be disclosed in the normal scope of business to provide our services.
External Service Providers: There may be separate services offered by third parties that we refer to as external service providers that may be complementary to your use of the site. If you choose to use these separate services, disclose information to the external service providers, and/or grant them permission to collect information about you, then their use of your information is governed by their privacy policy. We do not disclose your personal information, including your email address, to external service providers unless you provide your explicit consent. With your consent we may provide some of your personal information to the external service provider offering such services, for your convenience. To prevent our disclosure of your personal information to an external service provider, you can decline such consent or simply not use their services. Because we do not control the privacy practices of these third parties, you should evaluate their practices before deciding to use their services. Examples of external service providers include the insurance company for My Car Transport LLC.
Internal Service Providers for Our Operations: We may use third parties that we refer to as internal service providers to facilitate or outsource one or more aspects of the business (sometimes utilizing framing techniques), product and service operations that we provide to you and therefore we may provide some of your personal information, including your email address, directly to these internal service providers. As a matter of policy, any sensitive information that is transmitted to internal service providers involved in any payment processing functions will be encrypted or tokenized. Internal service providers are subject to confidentiality agreements with us and other legal restrictions that prohibit their use of the information we provide to them for any other purpose except to facilitate the specific outsourced My Car Transport LLC related operation, unless you have explicitly agreed or given your prior permission to them for additional uses. If you provide additional information to an internal service provider directly, then their use of your personal information is governed by their applicable privacy policy. Examples of internal service providers include Stripe which is involved in payment processing functions, PayPal which is involved in the credit card processing function, and Grizella’s SaferWatch tool (including SaferWatch CertData, provided by Assure Assist) which monitors all participating service provider’s licensure and insurance information.
Legal Requests: My Car Transport LLC cooperates with law enforcement inquiries, as well as other third parties to enforce laws, such as: intellectual property rights, fraud and other rights, to help protect you and the My Car Transport LLC community from bad actors. Therefore, in response to a verified request by law enforcement or other government officials relating to a criminal investigation or alleged illegal activity, we can (and you authorize us to) disclose your name, city, state, telephone number, email address, user history, fraud complaints, and quoting and listing history without a subpoena. Without limiting the above, in an effort to respect your privacy and our ability to keep the community free from bad actors, we will not otherwise disclose your personal information to law enforcement or other government officials without a subpoena, court order or substantially similar legal procedure, except when we believe in good faith that the disclosure of information is necessary to: prevent imminent physical harm or financial loss; or report suspected illegal activity.
Due to the existing regulatory environment, we cannot ensure that all of your private communications and other personal information will never be disclosed in ways not otherwise described in this Privacy Policy. By way of example (without limiting the foregoing), we may be forced to disclose personal information, including your email address, to the government or third parties under certain circumstances, third parties may unlawfully intercept or access transmissions or private communications, or users may abuse or misuse your personal information that they collect from the Site. Therefore, although we use industry standard practices to protect your privacy, we do not promise, and you should not expect, that your personal information or private communications will always remain private. See “Security Section” below.
We collect your location-based information for the purpose of locating a place that you may be searching for in your area. We will only share this information with our mapping provider for the sole purpose of providing you this service. You may opt-out of location based services at any time by editing the setting at the device level or by emailing us at privacy@mycartransportllc.com.
Communications from the Site
We will occasionally send you information on products, services, special deals, and promotions, as well as a newsletter. You are signed up for these emails at registration and you may unsubscribe at any time by going to your account tab and opting out of the emails, or by following the directions to unsubscribe in the email.
Out of respect for your privacy, we provide you a way to unsubscribe from each of these communications when we ask for it.
Links to Other Sites
From time to time, this Web site may contain links to other sites that are not owned or controlled by My Car Transport LLC. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy policies of each and every Web site that collects personal information. This privacy policy applies only to information collected by this Web site.
Some portions of the My Car Transport LLC platform implement Google Maps mapping services, including Google Maps API(s). Your use of Google Maps is subject to Google’s Terms of Service and Google’s Privacy Policy, as may be amended by Google from time to time.
Testimonials
We display personal testimonials of satisfied customers on our site in addition to other endorsements. We may post your testimonial along with your first name and last initial. If you wish to update or delete your testimonial, you may contact us at privacy@mycartransportllc.com.
Social Media Connections & Features
Our website may incorporate social media links features, such as the Facebook ‘Like’ button and widgets, such as the ‘Share this’ button or interactive mini-programs that run on our site. These features may collect information such as your IP address and other details about the page you are visiting on our site, and they may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these features are governed by the privacy policy of the company providing them.
Access to Personal Information
Upon request we will provide you with information about whether we hold, or process on behalf of a third party, any of your personal information. You may request this information by contacting privacy@mycartransportllc.com. We will respond to your request within 30 days.
Security
The security of your personal information is important to us. When you enter sensitive information (such as credit card number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).
We follow generally-accepted industry standards to protect the personal information, including your email address, that you submit to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
International Privacy Laws
If you are visiting the Site outside of the United States, please be aware that you are sending information to the United States where our servers are located. That information may then be transferred within the United States or back out of the United States to other countries or territories outside of your country of residence. These countries (including the United States) may not have data protection laws as comprehensive or protective as those in your country of residence; however, our collection, storage, and protection of your Personal Information will be governed by this Privacy Policy.
Business Transitions
In the event My Car Transport LLC goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personal information, including your email address, will likely be among the assets transferred. You will be notified via email of any such change in ownership or control of your personal information.
Changes in this Privacy Policy
If we decide to change our privacy policy, we will post those changes to this privacy policy on our website and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
Contact Us
If you have any questions or suggestions regarding our privacy policy or to exercise your rights regarding your personal information, please contact us at privacy@mycartransportllc.com or by mail at the address below.
My Car Transport LLC
2483 Heritage Village, #16-338, Snellville, GA 30078